Our frequently asked questions help answer many of the questions and concerns we receive from new patients before the first visit regarding services, insurance, billing and processes.
An initial evaluation is considered your first visit as a patient of our clinic. A complimentary consultation does not count as an initial evaluation. The initial evaluation is a more detailed visit with your physical therapist to determine a plan of care to best treat your condition. Often this includes a conversation about your condition, health history and goals. These visits often include stretches and exercises. Following your initial evaluation, you will work with us to schedule your next visits to help you get back to doing life better.
This depends on your individual needs. You and your physical therapist will develop a treatment plan together. This usually consists of two to three visits per week depending on your condition.
Absolutely! We provide treatment services for pediatric therapy and can work closely with your physician, schools and early childhood intervention program. Our therapists have experience working with children of all ages.
A complimentary consultation is a great opportunity to meet with a therapist to talk over your concerns. We do not even collect your insurance information. It truly is a free visit. It’s not time consuming, it helps you determine next steps for your care and it’s a good introduction to how physical therapy may help you.
Dress comfortably so you are free to move. Typically, patients wear shorts to loose pants, that allow for movement. Shoes should be supportive, such as a good-fitting pair of walking or running shoes.
You can expect to be talking with your physical therapist about your overall health, the specific condition you are being seen for, your home or work environment, your health habits and activity level and your leisure and recreational interests. Your physical therapist will complete an examination, which might include evaluating your strength, flexibility, balance, coordination and posture. Your physical therapist wants to help you to be as active and independent as possible. Together, you and your physical therapist will determine goals for your physical therapy.
If you have any questions for your physical therapist, write them down and bring them with. Please fill out the new patient paperwork or arrive early enough to compete it prior to your appointment.
For your first appointment, please bring your photo ID, your insurance card, a list of your current medications and completed paperwork that you received prior to your appointment.
We have many appointment times to fit your schedule. We are open Monday through Friday and start seeing patients as early as 7 a.m. We can see patients over the lunch hour and have our last appointment scheduled for 5:30 p.m. Give us a call and we can usually schedule you within the next 24 to 48 hours.
While insurance policies may require you to visit a primary care provider first or limit your access to preferred providers only, all 50 states and the District of Columbia allow you to contact a physical therapist without a physician’s referral. You have the right to choose your own physical therapist. You are not obligated to receive physical therapy in any specific facility.